Shipping policy

Processing Time: All orders are processed within 1–3 business days after payment is confirmed.
Shipping Time: Delivery typically takes 7–15 business days, depending on your location. All orders are shipped from our main facility in Asia.
Tracking: Once your order has been shipped, you will receive a confirmation email with tracking details so you can follow your package.
Delays: While we strive to meet the estimated timeframes, external factors such as customs, holidays, or courier delays may occasionally affect delivery times.
Support: If you have not received your order within 20 days, please contact our support team at info@trysoothia.com and we will assist you promptly.

Last updated - 03/31/26

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